Terms & Conditions
Goods are offered subject to stock, in the event of non-availability we reserve the right to cancel your order. Prices are subject to change without notice. We will inform you of any changes before processing your order. Claims for damage or incorrect shipping must be made within 14 days. All returns must be in new stock condition with all accessories and retail packaging undamaged. Under the Consumer Contracts Regulations 2013 you may return the goods ordered within 14 days of receiving them and by doing so receive a refund (excluding the shipping costs). Your refund will be processed within 14 days of the goods arriving back to birdwatchingbinoculars.co.uk. On delivery to you, you may unpack the goods and inspect and test them as you would in a shop to decide if you want to keep the item. Continued use beyond this may invalidate the return. Please do not unwrap and attach lanyards or straps to binoculars or other equipment unless you intend to keep the item as this may also invalidate the return. Goods returned under the Consumer Contracts Regulations 2013 that show noticeable use or wear beyond that required to inspect and access the suitability of the item will be returned to you and will not be accepted for a refund. We do not send goods out on approval or trial basis. You must inform us by email if you would like to return an item and we will issue a return reference number to you. Returns are not accepted without a return reference. We would advise that you send all returns by insured and tracked delivery as we are not responsible for any loss or damage. Please ensure that you purchase the correct level of insurance in case you need to make a claim for loss or damage from your courier. Please contact us regarding warranty repairs for your equipment purchased from us.
Privacy & Safety
We take customer privacy seriously. We do not store debit or credit information nor do we share customer details with any third parties. We do use some cookies that make it easier for you to use our site. The cookies we use contain no personal information about you.
Shipping Policy
We ship using Royal Mail Special or tracked for most items. All items are sent insured and tracked and a tracking number will be emailed to you on dispatch of your order. We do not deliver to the EU or rest of world (including NI at this time). We are an authorised UK supplier and all stock carries a full Manufacturers guarantee. We offer free standard insured and tracked delivery (3-5 business days) on all orders. We check all items before dispatch to ensure your order arrives in perfect condition.
Contact Us
Via the contact form, we will reply within the hour during opening times
Telephone us on 07752 926145
birdwatchingbinoculars.co.uk is part of NatureQuest
Visit our main website for our best value range of binoculars, monoculars & telescopes
at www.naturequest.co.uk
birdwatchingbinoculars Ystrad Meurig Ceredigion Wales SY25 6AA
Goods are offered subject to stock, in the event of non-availability we reserve the right to cancel your order. Prices are subject to change without notice. We will inform you of any changes before processing your order. Claims for damage or incorrect shipping must be made within 14 days. All returns must be in new stock condition with all accessories and retail packaging undamaged. Under the Consumer Contracts Regulations 2013 you may return the goods ordered within 14 days of receiving them and by doing so receive a refund (excluding the shipping costs). Your refund will be processed within 14 days of the goods arriving back to birdwatchingbinoculars.co.uk. On delivery to you, you may unpack the goods and inspect and test them as you would in a shop to decide if you want to keep the item. Continued use beyond this may invalidate the return. Please do not unwrap and attach lanyards or straps to binoculars or other equipment unless you intend to keep the item as this may also invalidate the return. Goods returned under the Consumer Contracts Regulations 2013 that show noticeable use or wear beyond that required to inspect and access the suitability of the item will be returned to you and will not be accepted for a refund. We do not send goods out on approval or trial basis. You must inform us by email if you would like to return an item and we will issue a return reference number to you. Returns are not accepted without a return reference. We would advise that you send all returns by insured and tracked delivery as we are not responsible for any loss or damage. Please ensure that you purchase the correct level of insurance in case you need to make a claim for loss or damage from your courier. Please contact us regarding warranty repairs for your equipment purchased from us.
Privacy & Safety
We take customer privacy seriously. We do not store debit or credit information nor do we share customer details with any third parties. We do use some cookies that make it easier for you to use our site. The cookies we use contain no personal information about you.
Shipping Policy
We ship using Royal Mail Special or tracked for most items. All items are sent insured and tracked and a tracking number will be emailed to you on dispatch of your order. We do not deliver to the EU or rest of world (including NI at this time). We are an authorised UK supplier and all stock carries a full Manufacturers guarantee. We offer free standard insured and tracked delivery (3-5 business days) on all orders. We check all items before dispatch to ensure your order arrives in perfect condition.
Contact Us
Via the contact form, we will reply within the hour during opening times
Telephone us on 07752 926145
birdwatchingbinoculars.co.uk is part of NatureQuest
Visit our main website for our best value range of binoculars, monoculars & telescopes
at www.naturequest.co.uk
birdwatchingbinoculars Ystrad Meurig Ceredigion Wales SY25 6AA